Our Response to COVID-19: Touchless Communication with Guests

We continue to share with you the capabilities of our Hoteza Mobile application, which will allow your guests to feel safe, eliminate unnecessary contacts and increase their trust.

Room service, cleaning, alarm clock, dry cleaning, feedback, booking - all hotel services in the guest’s mobile gadget, without having to leave the room. Contactless, automated and reliable. Now, our main goal is to help hoteliers minimize interaction with guests in order to ensure the most secure experience. Our multilingual support will allow guests to chat with staff on any issues in their native language and without a barrier.

At a time when the entire hospitality industry is struggling with new challenges, Nikolai Beloshitsky, CEO of SMARTEQ, said that everything that happens will come down to one word - technology.

“Technology will become more important than ever before,” says Nikolai. “Technology will become a bridge that manages safety and cleanliness procedures, and also connects these procedures with guests and partners.”